We are here to help!

Have questions or need clarification? Our Member Support Team is ready to assist you. Whether you prefer to call or email, we're here 24/7/365.

By Phone

For help with your membership, existing bookings or to book over the phone.

Tip: Please have your membership number or handy when you call. You can find your membership number on your profile page.

You can reach us at info@gocougs.travel

For any travel requests or questions about the program. A Member Support Specialist will respond as soon as possible.

For technical issues with the website or app, email us at info@gocougs.travel

Please include “TECH SUPPORT” in your email subject line for faster assistance.